Privacy policy.

This site is operated by Rusty Harbor LLC, a Wyoming limited liability company at 245 Lewis St, Sheridan, Wyoming 82801, USA. References to "Rusty Harbor", "we", "us", and "our" mean Rusty Harbor LLC.

Privacy contact

Privacy questions and rights requests can be sent to privacy@rustyharborseo.com or by mail at the address above. You can also call +1 (903) 419-5716. We aim to answer privacy requests within 30 days, and California consumer requests within 45 days where California law applies.

Information you give us

When you contact us, request a quote, book a call, or email us, we may collect your name, company, email address, phone number, website URL, budget range, timeline, project type, and the message or files you choose to send.

If you become a client, we also collect contract details, billing records, project materials, website access credentials, analytics exports, Search Console data, content drafts, brand assets, and other information needed to deliver the work.

Information collected automatically

Like most websites, our hosting provider may process technical logs such as IP address, browser type, device information, pages requested, referring URL, date and time, and basic security events. We use this information to keep the site available, secure, and working correctly.

Information we do not seek

Please do not send health records, financial account numbers, government IDs, children's data, or other sensitive personal information unless we have agreed in writing that your project requires it and appropriate safeguards are in place.

As currently built, this marketing site does not set advertising cookies, analytics cookies, social media pixels, session replay, heatmaps, or fingerprinting scripts. We also self-host the site fonts through the Next.js font pipeline instead of asking the visitor's browser to fetch fonts from Google.

Essential infrastructure providers may still process limited technical information to deliver pages, prevent abuse, and keep the site secure. See our Cookie Policy for the operational detail.

If we add analytics later

If we add analytics, advertising, embedded media, live chat, or similar non-essential tools later, we will update this policy and use a consent mechanism where required before those tools run.

We use personal information for these purposes:

• Responding to inquiries, quote requests, and calls.
• Scoping, contracting, building, maintaining, and reporting on client work.
• Sending operational messages about active or past projects.
• Creating invoices, keeping accounting records, and complying with tax obligations.
• Securing, debugging, and improving our website and client deliverables.
• Defending our rights, preventing abuse, and complying with lawful requests.

Legal bases for EEA/UK visitors

• Contract - to respond to pre-contract requests and deliver client services.
• Legitimate interests - to operate a secure B2B website, answer inquiries, and improve our services.
• Consent - where we ask for optional consent, such as future non-essential cookies or marketing email.
• Legal obligation - for taxes, accounting, recordkeeping, and lawful requests.

We do not sell personal information. We do not share personal information for cross-context behavioral advertising. We share information only when needed to run the business, deliver a project, or comply with law.

• Infrastructure and hosting - providers that serve, secure, back up, or monitor websites.
• Email, calendar, and communications - tools used to respond to inquiries and schedule calls.
• Accounting and payment administration - tools used for invoices, tax records, and payment status.
• Client-selected vendors - hosting, CMS, analytics, Search Console, payment, booking, or form tools chosen for a client project.
• Professional advisers - attorneys, accountants, insurers, or auditors when needed.
• Legal authorities - if required by valid legal process or to protect rights and safety.

• Unconverted inquiries - normally deleted or anonymized within 90 days unless the conversation continues.
• Client project records - kept during the engagement and for up to 24 months after project close unless a longer support period applies.
• Invoices and tax records - kept for at least 7 years where required for accounting and tax purposes.
• Website/server logs - retained by hosting and security providers according to their operational schedules.
• Security incidents and disputes - kept as long as needed to investigate, resolve, and document the matter.

EEA, UK, and similar rights

Depending on where you live, you may have the right to:

• Request access to personal information we hold about you.
• Ask us to correct inaccurate information.
• Ask us to delete information where we no longer need it.
• Object to or restrict certain processing.
• Receive a portable copy of information you provided.
• Withdraw consent where processing is based on consent.
• Complain to your local data protection authority.

California and US state privacy notices

Rusty Harbor is a small service business and may not meet the statutory thresholds for every US state privacy law. When a law does apply, we honor applicable rights to know, access, delete, correct, opt out of sale or sharing, and avoid discrimination for exercising privacy rights.

In the past 12 months, the categories we may have collected are: identifiers, professional or business information, internet or network activity, commercial records for invoices, and project content you supplied. We do not knowingly collect sensitive personal information for marketing or profiling.

You can use our Privacy Choices page to make a request.

We are based in the United States. If you contact us from outside the United States, your information may be processed in the United States and other countries where our service providers operate. We use reasonable safeguards such as data processing terms and standard contractual clauses where required.

We use reasonable technical and organizational safeguards, including HTTPS, access controls, least-privilege access, password managers, separate client workspaces, and limited access to client credentials. No website or email system is perfectly secure, so please avoid sending sensitive secrets through an unsecured message. More detail is available on our Trust & Security page.

This site is for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will delete it.

We may update this policy when our website, vendors, services, or legal obligations change. The effective date at the top tells you when this version took effect.

Privacy contact: privacy@rustyharborseo.com
Mailing address: Rusty Harbor LLC, 245 Lewis St, Sheridan, WY 82801, USA
Phone: +1 (903) 419-5716